Privacy Policy — www222

This Privacy Policy ("Policy") sets out how www222 ("we", "us", "our", "the Platform") collects, processes, stores, shares, and protects the personal data of users ("you", "your", "Player") who access or use the www222 online casino and sports betting platform, available at https://www222.club and all associated sub-domains, mobile interfaces, and digital services.

www222 is committed to safeguarding your privacy and handling your personal data with transparency, integrity, and care. We have designed this Policy to be clear and accessible so that you understand exactly how your information is used when you play casino games, bet on cricket BPL, T20 World Cup, and other sports markets, make deposits via bKash, Nagad, or Rocket, or otherwise interact with the www222 platform.

By registering a www222 account or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not access or use the www222 platform.

This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference and form part of your agreement with www222.

www222 collects personal data that is necessary and proportionate to the purposes for which it is processed. The categories of personal data we may collect include, but are not limited to, the following:

2.1 Identity & Registration Data

When you register a www222 account, we collect your full legal name, date of birth, gender, nationality, residential address, and a valid government-issued identification number or document (such as a National Identity Card or passport) required for Know Your Customer (KYC) and age verification purposes.

2.2 Contact Data

We collect your email address and mobile phone number at the time of registration. These are used for account authentication, transaction notifications, customer support communications, and — where you have provided specific consent — for promotional communications about www222 offers and events.

2.3 Financial & Payment Data

To process deposits and withdrawals in Bangladeshi Taka (BDT), www222 collects payment method information relevant to your chosen channel, which may include bKash mobile wallet number, Nagad account number, Rocket account number, Upay account details, or bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or card details for Visa or Mastercard transactions. Full payment credentials are handled by our certified payment processing partners and are never stored in full on www222 servers.

2.4 Transaction & Gaming Data

We record all account transactions, including deposits, withdrawals, bonus credits, wager history, game sessions, betting markets accessed, win/loss records, and account balance changes. This data is essential for account integrity, dispute resolution, regulatory compliance, and anti-money laundering (AML) obligations.

2.5 Technical & Device Data

When you access www222, we automatically collect technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, session duration, pages visited, clickstream data, and approximate geographic location derived from your IP address.

2.6 Communications Data

If you contact www222 via email, live chat, or any other support channel, we retain records of those communications, including your queries, our responses, and any supporting documentation you provide, for quality assurance and dispute resolution purposes.

www222 collects your personal data through the following channels and mechanisms:

• Direct Registration: When you complete the www222 account registration form, you voluntarily provide your identity, contact, and payment details.
• Account Activity: Transaction data and gaming history are automatically recorded as you interact with the platform — placing bets, requesting withdrawals, claiming bonuses, and navigating game lobbies.
• KYC Document Submission: Where identity verification is required, you upload documents directly to our secure KYC portal. These documents are processed by our identity verification partners and subject to strict confidentiality obligations.
• Cookies & Tracking Technologies: As detailed in Section 07 of this Policy, certain technical and behavioural data is collected automatically via cookies, pixel tags, and server logs when you browse the www222 platform.
• Third-Party Sources: In limited circumstances — such as fraud screening or identity verification — www222 may receive data about you from third-party service providers, credit reference agencies, or publicly available sources. Any such data is handled in accordance with this Policy.
• Customer Support Interactions: Data shared during live chat sessions, email correspondence, or telephone support calls is retained as part of your support history.

www222 uses your personal data exclusively for the following defined purposes. We do not use your data for any purpose that is incompatible with those set out below:

• Account Creation & Management: To register, authenticate, and administer your www222 player account, including processing your login credentials and maintaining accurate account records.
• Identity Verification & KYC Compliance: To verify your age (18+), identity, and residential address in compliance with applicable Know Your Customer obligations. 18+ only.
• Payment Processing: To facilitate deposits and withdrawals in BDT via your chosen payment method — including bKash, Nagad, Rocket, Upay, and bank transfer channels — and to reconcile your account balance accurately.
• Platform Operation & Game Delivery: To operate the www222 casino platform, deliver game content from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, and maintain the technical integrity of your gaming sessions.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and deliver a high standard of player support via email, live chat, and other communication channels.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling, apply deposit limits, session time limits, and self-exclusion tools where requested or required, and to provide access to responsible gaming resources.
• Legal & Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering regulations, to respond to lawful requests from governmental or regulatory authorities, and to establish, exercise, or defend legal claims.
• Platform Improvement & Analytics: To analyse aggregate, anonymised usage data to identify performance issues, improve user experience, optimise game offerings, and develop new features on the www222 platform.
• Marketing Communications (with consent): Where you have explicitly opted in to receive marketing communications, to send you relevant promotional emails or notifications about www222 bonuses, seasonal offers, BPL cricket promotions, Eid special campaigns, and new game releases. You may withdraw this consent at any time by updating your communication preferences within your account dashboard or by contacting support.

www222 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you under our Terms & Conditions — including account registration, payment processing, game delivery, and customer support.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC verification, AML transaction monitoring, and responding to lawful authority requests.
• Legitimate Interests: Processing carried out in pursuit of www222's legitimate business interests — including fraud prevention, platform security, and aggregate analytics — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — in particular, the sending of direct marketing communications. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

www222 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data may be shared with the following categories of trusted third-party service providers, strictly on a need-to-know basis and subject to binding confidentiality and data processing agreements:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card payment processors require account or wallet identifiers to process your transactions. Only the minimum data required to execute a specific transaction is shared.
• Identity Verification & KYC Providers: Third-party identity verification services that process your identity documents and biometric data for the purpose of age and identity verification. These providers operate under strict data processing agreements and are prohibited from using your data for any purpose other than verification.
• Game Software Providers: Platform providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session identifiers and technical data necessary to deliver their game content and maintain game integrity.
• Fraud & Security Service Providers: Specialist third-party fraud detection and cybersecurity platforms that analyse transaction patterns and behavioural signals to identify suspicious activity and protect the integrity of the www222 platform.
• IT Infrastructure & Hosting Providers: Cloud infrastructure and hosting partners who provide the technical environment on which the www222 platform operates. These providers access only the data necessary to deliver and maintain the infrastructure and are bound by confidentiality obligations.
• Legal & Regulatory Authorities: Where required by law, court order, or regulatory direction, www222 may disclose personal data to governmental authorities, law enforcement agencies, or financial intelligence units. www222 will, where legally permissible, notify affected players of such disclosures.

www222 uses cookies and similar technologies — including pixel tags, session tokens, and local storage — to operate the platform efficiently, remember your preferences, and understand how players interact with our services. The following categories of cookies may be active when you use www222:

7.1 Strictly Necessary Cookies

These cookies are essential for the www222 platform to function. They enable core features such as account login authentication, session management, security token verification, and maintaining your account state between page loads. The platform cannot function correctly without these cookies, and they cannot be disabled.

7.2 Performance & Analytics Cookies

These cookies collect anonymised, aggregated data about how players use the www222 platform — including which pages are visited most frequently, how long sessions last, and where technical errors occur. This data helps us identify performance bottlenecks and improve the overall platform experience. No personally identifiable information is collected through these cookies.

7.3 Functional Cookies

Functional cookies allow the www222 platform to remember your preferences and personalisation choices — such as your preferred language, display settings, and last-visited game lobby sections — so that you have a more consistent experience each time you return to the platform.

7.4 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the www222 platform. Instructions for managing cookies in commonly used browsers are available through each browser's help documentation. Strictly necessary cookies cannot be disabled without impairing your ability to use the platform.

www222 takes the security of your personal data seriously and employs a comprehensive set of technical and organisational security measures to protect your information against unauthorised access, disclosure, alteration, loss, or destruction. Our security infrastructure includes, but is not limited to:

• 256-Bit SSL Encryption: All data transmitted between your device and the www222 platform is protected using 256-bit Transport Layer Security (TLS) encryption, the same standard used by leading financial institutions.
• Access Controls: Access to personal data within the www222 organisation is strictly limited to authorised personnel who require it to perform their specific job functions. All internal access is logged and subject to regular audit.
• Secure Password Storage: Account passwords are stored using cryptographic hashing algorithms with unique salts. www222 does not store plain-text passwords and has no means of recovering or viewing your password.
• Two-Factor Authentication (2FA): www222 supports SMS-based two-factor authentication for all player accounts. We strongly recommend enabling 2FA to add an additional layer of protection to your account.
• Intrusion Detection & Monitoring: Our systems are continuously monitored for suspicious activity, attempted breaches, and anomalous access patterns. Automated alerting systems escalate potential security incidents to our security team immediately.
• Third-Party Security Audits: www222 conducts periodic third-party security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, www222 will notify affected players and relevant authorities in accordance with applicable data breach notification obligations.

www222 retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal, regulatory, tax, or accounting obligations. Our general retention principles are as follows:

• Active Account Data: Personal data associated with an active www222 account is retained for the full duration of the account's active status, plus a defined period following account closure to meet regulatory obligations.
• Transaction & Financial Records: Financial transaction records — including deposit history, withdrawal records, and wagering history — are retained for a minimum of five (5) years from the date of the transaction, in accordance with standard anti-money laundering record-keeping requirements.
• KYC & Identity Documents: Identity verification documents are retained for a period consistent with applicable regulatory requirements, typically five (5) years from the date of verification or account closure, whichever is later.
• Customer Support Records: Communication records with our customer support team are retained for a period of three (3) years from the date of the communication, to facilitate dispute resolution and quality assurance processes.
• Marketing Consent Records: Records of your marketing consent and opt-out history are retained for as long as is necessary to demonstrate compliance with applicable data protection and marketing regulations.

When personal data reaches the end of its applicable retention period and is no longer required for any lawful purpose, www222 will securely delete or irreversibly anonymise that data using recognised data destruction methodologies.

As a www222 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with sufficient information to identify your account and describe your request:

• Right of Access: You have the right to request a copy of the personal data that www222 holds about you, together with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances — for example, where data is no longer necessary for the purposes for which it was collected — you may request the deletion of your personal data. This right is subject to overriding legal or regulatory retention obligations.
• Right to Restrict Processing: You may request that www222 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being investigated.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on www222's legitimate interests where you believe your fundamental rights and freedoms override those interests. You may also object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

www222 will respond to all verified data rights requests within a reasonable timeframe and in any event within 30 days of receipt. In complex cases, this period may be extended by a further two months, in which case we will notify you of the extension and the reasons for it.

The www222 platform is strictly intended for individuals aged 18 years and above. We do not knowingly collect, process, or store personal data relating to individuals under the age of 18. If www222 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data, close any associated account, and — where appropriate — notify relevant authorities.

www222 operates primarily within the Bangladesh market and processes the majority of player data within secure, access-controlled environments. However, certain service providers — including game software suppliers, cloud infrastructure partners, and identity verification platforms — may be located outside Bangladesh. Where personal data is transferred to a third country, www222 takes appropriate safeguards to ensure that your data receives an equivalent level of protection to that which it would receive within Bangladesh, including the use of standard contractual data processing agreements and vendor security assessments.

By registering a www222 account, you acknowledge and consent to the transfer of your personal data to countries outside Bangladesh where such transfer is necessary to deliver the services described in this Privacy Policy, provided that adequate safeguards as described above are in place.

www222 reserves the right to update, amend, or replace this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data processing or change the basis on which we share data with third parties — we will endeavour to provide reasonable prior notice via email to your registered address or via a prominent notice on the www222 platform before the changes take effect.

For minor or administrative updates, revised versions of this Policy will be published at https://www222.club/privacy-policy with an updated "Last Updated" date at the top of the document. We encourage you to review this Policy periodically to stay informed about how we protect your data. Your continued use of the www222 platform following the publication of any amended Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way www222 handles your personal data, please contact our dedicated privacy support team using the details below. All privacy-related enquiries are handled with strict confidentiality:

• Email: [email protected] (plain text — not a clickable link)
• Response Time: Privacy enquiries are acknowledged within 48 hours during Bangladesh Standard Time (BST, UTC+6) business hours. Full responses to data rights requests are provided within 30 days.
• Subject Line: When contacting us about a privacy matter, please use the subject line "Privacy Request — [Your Registered Username]" to ensure your query is routed to the correct team promptly.

When submitting a data rights request, please include your registered email address, your www222 username, and a clear description of your request. www222 may need to verify your identity before processing certain data rights requests to prevent unauthorised access to another player's personal information.

This Privacy Policy was last reviewed and updated in July 2026. The most current version is always available at https://www222.club/privacy-policy. 18+ only. Please gamble responsibly.